Letting Process

Register on our website or call the office and speak to one of our friendly negotiators on 0207388696 explaining your lettings requirements.
We will then arrange viewings of properties that match your criteria. You will be accompanied by one of our friendly and professional negotiators at all times during the viewings.
When making a formal offer we will require at least one week’s rent as a holding deposit. This will allow us to take the property off the market and make the offer to the landlord (sometimes a two week holding deposit is required depending on the landlord).
If your offer is accepted the holding deposit will be deducted from your final deposit of six weeks.
If your offer is rejected due to the amount of rent offered, move in date or any other of the requirements attached then the holding deposit will be fully refundable.
Once the offer is accepted we then need to collect references. We require employer’s reference, previous landlord, bank reference and next of kin details. Student’s will need a UK guarantor who is a home owner and in employment. In the event that there is not a suitable guarantor students are will be required to pay six months rent in advance.
In some circumstances we will be required to carry out referencing through a third party referencing company.
Once the reference checks are completed we will require payment of the outstanding balance;
- Six weeks deposit
- One month’s rent in advance
- Administration fees (£90 per person)
- Inventory fees where applicable required
When we have received full payment in cleared funds you will receive keys and contracts.

Useful numbers:

EDF Energy	ELECTRICITY	0800 068 8503
London Energy	ELECTRICITY	0800 096 9000
Electricity Supply	ELECTRICITY	0845 600 0102
British Gas	GAS SUPPLY	0845 609 1122
Thames Water	WATER SUPPLY	0845 920 0888
British Telecom	TELEPHONE	0800 800 150
British Gas	GAS ENQUIRIES	0845 605 6677
London Borough of Hackney	COUNCIL TAX	0208 356 3154
London Borough of Lambeth	COUNCIL TAX	0845 300 0328
London Borough of Westminster	COUNCIL TAX	0845 302 3400
London Borough of Camden	COUNCIL TAX	0207 974 4444
London Borough of Southwark	COUNCIL TAX	0207 926 5000
London Borough of Wandsworth	COUNCIL TAX	0208 871 6000
London Borough of Islington	COUNCIL TAX	0207 527 2000